Blog Archives

How To Eliminate Overwhelm and Frustration When You’re a Busy CEO

Having spent 20 years across various ‘busy’ roles from being medical doctor, senior corporate executive at Pfizer, technology entrepreneur and eventually in the CEO role my 3rd successive company, I’ve engaged with many fellow CEO’s and studied their behaviours in life and work. I found that the successful ones had some common traits and the ‘unsuccessful’ ones had some common traits too. Success is defined by an individual, but for CEO’s or Political leaders this is also defined by their boss, shareholders, employees, customers or constituents. Nonetheless, CEO’s are constantly

Posted in Emotional Wellbeing, Global Wellbeing, Health Business, Healthcare Entrepreneur, Holistic Health, Physical Wellbeing

10 Insights for Sustainable Healthcare in Australia from Sir Robert Naylor

At a recent conference hosted by the Health Services Innovation group in Tasmania, I had the privilege of engaging with a few leading CEOs and researchers in healthcare. Whilst there were many highlights, Sir Robert Naylor, the CEO of  University College London Hospitals (UCLH) was outstanding in his insights. UCLH has been ranked the 4th highest performing NHS Trust in the UK and a large part of that is due to its clinical and executive management approaches. A few key points that he made: 1.  Payors in the UK i.e. government

Posted in Health Business, Health Insurance, Healthcare Entrepreneur, Healthcare Policy Tagged with: , , , , , , ,

Transforming Consumer Experience in Healthcare

The healthcare ecosystem is becoming increasingly complex and consumer needs and expectations are escalating. The drive to create a more sustainable healthcare system means that industry players are forced to deliver new models of care whilst developing more sustainable business models under ever increasing budgetary conditions.  As cost cutting efforts reach diminishing returns, it has become obvious that the solution to this complex set of issues is to re-frame the problem, working back from patients and health consumers, and build models that deliver compelling experiences to consumers and superior health

Posted in Health Insurance, Healthcare Entrepreneur, Healthcare Policy Tagged with: , , , ,

Is 2015 the ‘Year of Patient Experience’ for Australian healthcare?

As the Australian healthcare system continues to evolve, policies such as GP co-payments have raised controversy amongst patient groups. Indeed, when any complex system is looking to improve itself, a critical stakeholder from which feedback should be assessed is the end-user. However, when creating new policies we approach expert academics, industry bodies, doctors, nurses, practitioners, politicians and consultants, yet how often do we broadly consult healthcare’s end-user? Thankfully, state health departments have more recently emphasised quality metrics linked to patient experience. Many of our public hospitals are now required to

Posted in Health Business, Healthcare Entrepreneur, Healthcare Policy

A New Paradigm of Prevention and Wellness is Coming to Healthcare

It seems that almost every conversation about the ‘future of healthcare’ includes discussion around prevention and wellness strategies. Governments and industry are acutely aware that our current healthcare systems are geared towards “sick care” i.e. treating people when they are unwell, rather than “well care” i.e. keeping people as healthy and productive as they can be. Whilst this is nobody’s fault, rather design by necessity, health leaders are realizing that the cost and resources required to treat sick populations could be better utilized if they were spent earlier in the

Posted in Health Business, Healthcare Entrepreneur, Healthcare Policy

Expert Lectures on Success Measurement in Health

It’s been a whistlestop tour for leading innovation expert Darrell Mann, who was in Australia to present several lectures on New Ways of Measuring Outcomes. Many thanks to Australian Hospitals and Healthcare Association and the NZ Trade and Enterprise for helping promote the events. Darrell explained how deeper consumer insights allowed significant improvements to be achieved when hospitals in the UK redesigned services accordingly.  In other industries, Darrell’s methods have created billions of dollars in value to organizations such as Procter & Gamble, Siemens, NASA and Rolls Royce. If you recall, the Future Solutions in

Posted in Health Business, Healthcare Entrepreneur

How do we BEGIN Developing New Services in Healthcare?

Times are evolving, and the recent debate and general lack of support around General Practitioner co-payments (see Australian Financial Review article)  indicate that policies derived by pure economic assessments can sometimes be unpopular in the real political world of healthcare. I have to admit, at first, the idea of a price signal may legitimately reduce consumption of GP services by “over-users”. But after some thought and discussions with my network of doctors, Medicare Locals providers and healthcare experts, it was clear that this ‘GP tax’ as some are calling it, could

Posted in Health Business, Healthcare Entrepreneur

Dr. Avi on Getting Raw: Bridging the Gap between the Wellness and Medical Industry

In this interview with Richard Marc Toutounji, Dr. Avi speaks about bridging the gap between the wellness industry and medical industry. Dr.  Avi also speaks about being a business owner, having a passion for your business and how to build your brand within the market place. Below is a breakdown of what is in this video: 0.33 Richard introduces Dr Avi Ratnanesan. 1.08 Dr Avi shares his experience with biotech companies. 3.02 Bridging the gap between wellness industry and medical industry. 5.05 Researching the market place with your wellness business.

Posted in Health Business, Healthcare Entrepreneur

Dr. Avi at the 11th Annual Future of the Pharmaceutical Benefits Scheme Summit 2014

Innovation and Healthcare System Reform Thanks very much. That’s a little bit of all bio there. Essentially, I’m at a company called Energesse . We’re a consultancy in the healthcare and wellness space. We consult companies mainly in Australia, but also healthcare organizations in the UK and US. A little bit about what we’re going to talk about today, the title is Innovation and Healthcare Reforms. Obviously, with a lot of changes going in, we focus a lot in the last day and a half in the problems and the

Posted in Health Business, Healthcare Entrepreneur
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