Consulting

Have you ever encountered any of these management issues in your organization?

Our consulting service is focussed on using advanced customer analytics and insights to improve strategies, products and services that deliver better patient experience and customer experience.

We combine the thought leadership of industry experts such as Dr Avi Ratnanesan, a doctor with over 20 years experience across health and innovation, with world leading digital technologies to analyse data on deep emotions and mindsets to solve your challenges. In addition, we leverage unique intellectual property, evidence-based research and ‘complex systems thinking’ to help you understand ‘WHY’ your organisation’s problems persist and their root causes.

This helps us generate the most simple and effective solutions with superior return on investment.

We’re often told that we provide great value as we use highly experienced, agile teams that empower your people and upskill them as well as digital delivery methodologies, and a network of strategic partners that customise our services to your needs. Due the specialist nature of our methods, we are able to work with clients and partners in the Australia, NZ, USA and UK.

We specifically work with government leaders, CEOs, executives, analysts and project teams involved in improving health and wellbeing through their business, products or services.

Our team has achieved outstanding results based a wide variety of projects. As most of our projects involve solving very difficult challenges for organisations, many of our case studies are commercially sensitive and confidential. However, we have numerous CEO Testimonials, high level case studies of our team’s work.

You can also assess our capabilities by reading one of our acclaimed White papers here or contact us to inquire about information relevant to your current needs.

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‘Personal Wellness Diagnostic’

  • Designed to help you achieve high performance and wellness in all areas of your life
  • Applicable to workplace employees and leaders
  • Quick, easy and insightful tool to measure gaps and refine programs
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FREE DOWNLOAD

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 WHITE PAPER

  • Developed to help health insurers deliver greater customer experience and retention.
  • For CEO's, General Managers, marketers, sales and customer service leaders as well as analysts, policymakers and researchers.
  • Insights from representatives of 10 Australian Private Health Insurers.

FREE DOWNLOAD

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'Future Solutions  in Australian  Healthcare'

 WHITE PAPER

  • Leading insights into future trends in healthcare
  • From 21 Thought Leaders who influence $30bn in health expenditure
  • Presented to the Prime Minister's advisors
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Get your FREE copy of the Future Solutions in Australian Healthcare
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Get your FREE copy of the MES Experience Report
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