Customer Analytics & Patient Surveys

Customer Analytics & Patient Surveys

Are you looking for new, cutting-edge methods to analyse customer feedback, online conversations or customer narrative?

Do you want to transform underutilised customer verbatim into deep insights and solutions to improve your products and services?

Or perhaps you’re looking for ways to collect and analyse patient feedback easily and in real-time, so you can action them to prevent a lawsuit?

Energesse has 2 world leading technology solutions to solve these issues.

ps border mes border

PanSensic is able to provide deep, new insights by analysing large volumes of unstructured customer feedback and survey data, call centre recordings and social media. It is able to extract the deep emotional insights from customers and patients, which enable more focused solutions that produce greater return on investment. These insights have been used by organisations to become more customer-centric by helping transform strategies, modify policies, refocus project investments and innovate products and services.

MES Experience is a digital patient survey platform that is used extensively in hospital in the National Health Service (UK). It is now available and being utilised in Australia to collect patient feedback data, and has advanced analytical and real-time capabilities to help improve services and prevent complaints and litigation.

white_paper

‘Personal Wellness Diagnostic’

  • Designed to help you achieve high performance and wellness in all areas of your life
  • Applicable to workplace employees and leaders
  • Quick, easy and insightful tool to measure gaps and refine programs
bottom_sidebar

FREE DOWNLOAD

white_paper

 WHITE PAPER

  • Developed to help health insurers deliver greater customer experience and retention.
  • For CEO's, General Managers, marketers, sales and customer service leaders as well as analysts, policymakers and researchers.
  • Insights from representatives of 10 Australian Private Health Insurers.

FREE DOWNLOAD

white_paper

 WHITE PAPER

  • Developed to help health insurers deliver greater customer experience and retention.
  • For CEO's, General Managers, marketers, sales and customer service leaders as well as analysts, policymakers and researchers.
  • Insights from representatives of 10 Australian Private Health Insurers.
specific_information

Enter your details for the Customer Experience & Retention

for Private Health Insurance White Paper

 
As featured in: afr smh biz day smh biz day smh biz day
Full Name
Email *
By providing your email address, you are consenting to receive information from Energesse, such as articles, reports, newsletters, and other relevant communications.

Get your FREE copy of the Making Sense and Making Use of Patient Experience Data White Paper

afr

Get your FREE copy of the Future Solutions in Australian Healthcare

afr
afr
Get your FREE copy of the MES Experience Report

By providing your email address, you are consenting to receive information from Energesse, such as articles, reports, newsletters, and other relevant communications.

Enter your details for the Customer Experience &

Retention for Private Health Insurance White Paper  
As featured in: afr smh biz day smh biz day smh biz day
Full Name
Email *
By providing your email address, you are consenting to receive information from Energesse, such as articles, reports, newsletters, and other relevant communications.

Get your FREE copy of the Making Sense and Making Use of Patient Experience Data White Paper

afr
Full Name
Email *
By providing your email address, you are consenting to receive information from Energesse, such as articles, reports, newsletters, and other relevant communications.
Full Name
Email *
Organization
Phone
By providing your email address, you are consenting to receive information from Energesse, such as articles, reports, newsletters, and other relevant communications.