Have you discovered health consumers are raising their expectations on insurance services?
Or perhaps you’ve noticed that it is increasingly important to identify customers about to switch BEFORE they do so?
Private health insurers are rising to the challenge of satisfying customers by deciding:
- How to improve a customer’s journey to reduce frustration
- Where to invest marketing dollars to improve returns
- How to modify systems based on consumer experience
But sometimes you need help. And this is where Energesse comes in. We are a leading healthcare insights firm, with a focus on understanding the WHY.
Because when you understand WHY a problem is occurring, and you have data to back it up, you can focus your solutions to more effectively solve customer problems.
And effective solutions mean less time, less cost and less frustration for you and your customers.
So how do we do this?
We have a world leading technology for analysing health consumer experience called PanSensic.
PanSensic is able to analyse large volumes of qualitative feedback from employees and consumers to help you improve your return on investment.
This advanced software can even analyse stakeholder consultations, consumers forums, workshop notes, interviews, websites, blog, and social media – anything with free text. And it delivers high value insights in easy-to-use formats.
The result – improved health outcomes and financial gains for your organisation and valuable new insights from qualitative ‘Big Data’. Experience effective solutions, happier consumers, relieved employees and healthier bottom lines.
If you’d like to experience these new insights and gain the benefits for your health insurance company, then we offer a free consultation with PanSensic. All you need to do is:
Complete our Contact form with your details.
State that you would like a free consultation, with background info on your organisation.
We will contact you for an initial conversation within 48 hours.
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