Patient Experience Channel

Interview with Steven Penafort of FirstAmbulance at APHM '19

6 Preparation Tips and Mindfulness Exercises to Overcome Your Anxiety Over Doctor Visits

SLHD NSW Patient and Family Experience Symposium 2019

Conversation with Wendy Cain at 2019 Patient Experience Symposium (PExS2019)

Energesse Patient Experience Program For Clinicians

A&U Show Episode 2

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 WHITE PAPER

  • Developed to help health insurers deliver greater customer experience and retention.
  • For CEO's, General Managers, marketers, sales and customer service leaders as well as analysts, policymakers and researchers.
  • Insights from representatives of 10 Australian Private Health Insurers.

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  • What information is being gathered on patient's experiences of services?
  • Connections between patient experience work and membership activities
  • With PX data, you will know what's working and what needs improving most

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'Future Solutions  in Australian  Healthcare'

 WHITE PAPER

  • Leading insights into future trends in healthcare
  • From 21 Thought Leaders who influence $30bn in health expenditure
  • Presented to the Prime Minister's advisors

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Patient Experience Improvement White Paper

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