Patient Experience Improvement White Paper

Patient Experience Improvement White Paper

Many health and care services are seeking to advance person-centred care and improve their patient experience (PX) but are challenged with resource constraints, time pressures and workforce issues. Some providers are measuring patient, family and client experiences and drowning in data, yet starving of wisdom.
In parallel, patients, families and carers are increasingly valuing empathetic care and a seamless, integrated journey across health and social care ecosystems. This is increasingly the case for consumers across hospitals and healthcare in the home, as well as aged, disability and childcare services as well.

This newly released White Paper 
reveals how you can develop strategy and action plans using data and the Patient Experience Maturity Model to advance person-centred care.
In this document you will:

 

  • Learn how person-centred care and the patient experience is an indicator of performance and a measure of excellence.

  • Understand how patients experience their care alongside the governance workflow of health and care services.

  • Discover how to diagnose the stage of your current patient experience maturity to develop strategies, action plans and solutions for improvement.

Get your FREE copy of the Patient Experience Improvement White Paper

Patient Experience Improvement White Paper

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for Private Health Insurance White Paper

 
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Get your FREE copy of the Making Sense and Making Use of Patient Experience Data White Paper

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Enter your details for the Customer Experience &

Retention for Private Health Insurance White Paper  
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Get your FREE copy of the Making Sense and Making Use of Patient Experience Data White Paper

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