HOW TO ENGAGE LEADERS IN THE FRONTLINE ON CULTURE CHANGE
Presenter: Dr Avi Ratnanesan, Energesse CEO and Patient Experience Thought Leader Date: Thursday 27th Sept 2018 Time: 1pm – 2pm (AEST)
Is your work culture affecting staff engagement and patient experience in your organisation?
In our work helping healthcare organisations transform their patient experience, we’ve found that ‘change leaders’ can sometimes be challenged when it comes to implementing improvements in the workplace. This is especially so if there is a negative culture and staff are disengaged due to a lack of time, motivation or empowerment.
This FREE online educational event gives you practical tips, tools and actions to identify root causes and will touch on key issues that relate to improving patient experience. These include leadership engagement, staff engagement and clinician burnout. Many of these solutions were highlighted in the first Patient Experience Roundtable recently held at Western Sydney Local Health District in the partnership with the Beryl Institute.